Dane....This little 2000lb winch did the same thing. I locked the breaks and the little winch drug the 1440lb 550 S4 accross the pavement. I distroyed the 5/32" wire cable so I bought 3/16 synthetic rope, be here Friday. Reminded me of backlashes we use to get in the old fishing reels The Gator jerked them out! It's quite the little workhorse The replacement of the Primary Clutch fixed my problems. I went ahead and bought a years extendson on my warrentee for peace of mind.